At Fusion CX, we apply innovative technology in collections call cente. Our Skip Tracing solution, Arya for predictive analytics, and AI QMS are transforming how lenders locate debtors, optimize communications, and improve recovery outcomes.
How Tax Season Affects Collections: Challenges, Opportunities, and Winning Strategies
Tax season is a unique period in the financial calendar, with significant implications for both consumers and debt collection efforts. For individuals, it’s an opportunity to receive a financial boost in the form of refunds. For businesses and collections teams, it represents a critical window to recover outstanding debts. But navigating this season requires strategic… Continue reading How Tax Season Affects Collections: Challenges, Opportunities, and Winning Strategies