In the fast-paced world of eCommerce, customer expectations are sky-high, and loyalty is hard-won. With cart abandonment, BNPL models, and recurring subscription payments on the rise, online businesses face a growing challenge: how to recover revenue without compromising customer experience. Enter first-party collections—the sweet spot where accounts receivable (AR) meets customer-centric brand voice. In eCommerce,… Continue reading First-Party Collections in eCommerce: When CX Meets AR