Category: Automotive

In the rapidly evolving auto finance space, skyrocketing delinquency rates and ballooning loan volumes have lenders rethinking collections strategies. Outsourcing is emerging as a gamechanger, offering optimized recovery rates, streamlined operations, and even stronger customer relationships when executed effectively. Below, we break down the pros and cons of outsourcing auto finance collections and share key… Continue reading Outsourcing Auto Finance Collections: Best Practices and Key Considerations

In today’s fast-changing auto finance world, success in debt collection isn’t just about chasing payments—it’s about creating a well-rounded strategy that makes sense for both your business and your customers. With rising delinquency rates and customers expecting more from every interaction, companies must blend smart data use, modern technology, and a genuine human touch. Here’s… Continue reading Building a Holistic Auto Finance Collections Strategy

Auto loan collections professionals are constantly challenged to recover overdue payments, proactively manage high-risk accounts, and improve customer satisfaction—all while operating under tight resource constraints. In today’s fast-paced digital era, doing more with less isn’t just an aspiration—it’s a necessity. With a holistic, technology-driven approach, auto loan servicers can optimize collections across the entire lifecycle,… Continue reading Auto Loan Collections: Do More with Less

In the fast-paced automotive industry—where over 85% of new vehicles are financed—effective automotive first party collections are essential to maintaining cash flow and preserving customer relationships. At Fusion CX, our comprehensive, data-driven approach manages every phase of the automotive debt lifecycle, from early-stage interventions to late-stage recoveries. We focus exclusively on first party collections, ensuring… Continue reading Automotive First Party Collections: Mastering the Debt Lifecycle with Fusion CX